Terms & Conditions

1. Acceptance of Terms

By using this website, you confirm that you are at least
18 years of age and legally capable of entering into
a binding agreement under applicable laws.

If you do not agree with these Terms & Conditions, please
discontinue use of the website immediately.

2. Products and Services

VelixarLab reserves the right to modify, update, discontinue, or
restrict access to any product or service at any time without prior
notice.

While we make every effort to ensure product descriptions, images,
pricing, and specifications are accurate, we do not guarantee that all
information is error-free.

3. Pricing and Payments

All prices displayed on the website are in
Indian Rupees (INR) unless otherwise stated.
Prices may change without notice.
Applicable taxes, shipping charges, and fees will be displayed
during checkout.
We reserve the right to correct pricing errors and cancel orders
affected by such errors.

4. Order Acceptance

Submission of an order does not constitute acceptance of that order.

VelixarLab reserves the right to refuse, limit, or cancel any order
for reasons including but not limited to:

Product unavailability
Pricing inaccuracies
Suspected fraudulent activity
Verification issues
Violation of these Terms

Customers will be notified if an order cannot be fulfilled.

5. Cash on Delivery (COD)

For eligible locations, Cash on Delivery (COD) may be offered as a
payment option.

VelixarLab reserves the right to verify COD orders through phone, SMS,
email, or WhatsApp before dispatch.

Repeated cancellation or refusal of COD orders may result in
restrictions on future purchases.

6. Shipping and Delivery

Delivery times provided on the website are estimates only and are not
guaranteed.

VelixarLab shall not be liable for delays caused by:

Courier service disruptions
Weather conditions
Government actions
Public holidays
Natural disasters
Events beyond our reasonable control

Risk and ownership of products transfer to the customer upon
successful delivery.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.
Customers are encouraged to review the policy before placing an order.

8. User Responsibilities

By using our website, you agree:

To provide accurate and complete information.
Not to misuse the website or its services.
Not to engage in fraudulent or unlawful activities.
Not to interfere with website security, performance, or
functionality.

Any violation may result in account suspension, order cancellation,
or legal action.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Trademarks
Product images
Graphics
Text
Website design
Marketing materials

is the property of VelixarLab and is protected by applicable
intellectual property laws.

No content may be copied, reproduced, distributed, or used without
prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, VelixarLab shall not be liable
for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business opportunities
Loss of data

Our total liability shall not exceed the amount paid by the customer
for the relevant order.

11. Third-Party Services

Our website may contain links to third-party websites or services.

VelixarLab is not responsible for the content, security, privacy
practices, or availability of any third-party platforms.

Use of third-party services is entirely at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which
explains how we collect, use, and protect your personal information.

13. Fraud Prevention

VelixarLab reserves the right to:

Verify customer identity.
Request additional information before processing orders.
Refuse or cancel orders suspected of fraud or unauthorized activity.

14. Force Majeure

VelixarLab shall not be held responsible for any failure or delay in
performance caused by circumstances beyond our reasonable control,
including but not limited to:

Natural disasters
Floods
Fires
Strikes
Transportation disruptions
Government restrictions
Internet outages
Communication failures

15. Amendments

VelixarLab reserves the right to modify these Terms & Conditions
at any time.

Any updates will be published on this page and become effective
immediately upon posting.

Continued use of the website constitutes acceptance of the revised
Terms.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in
accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to
the exclusive jurisdiction of the courts of India.

17. Contact Information

For any questions regarding these Terms & Conditions, please
contact:

VelixarLab

Email:

support@velixarlab.com

Website:

velixarlab.in

By using our website and placing an order, you acknowledge that you
have read, understood, and agreed to these Terms & Conditions.